COVID-19 Protocols

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COVID-19 Protocols

With many of the changes impacted by Covid-19 this 2023 season, Niagara’s wineries, cideries, breweries and distilleries have continued with overall reduced capacity from years prior and continue to adhere to current Provincial protocol requirements.

This 2023 season begins with capacity with all of our tours and limited space, availability and reduced capacity at all the wineries, this means:

We have crafted and adjusted our MOST popular tours to accommodate new protocols and adjustments. Our new tour formats will give guests a more luxurious approach to wine touring with us! Allowing for a more personal, focused, experience in the wineries; guests will enjoy more time to visit with their own group and tour guide on patios savouring wines by the glass and learning more about wine country from our knowledgeable, local tour guide hosts.

Niagara on the Lake tasting rooms and wineries are not filled with bustling crowds of people or long line ups to purchase wine. These changes will allow our team to provide a superior customer experience overall!!

  • Bike Waiver Forms

    Upon booking your bike rental or tour, all guests will receive their bike waiver form as part of their booking confirmation. This bike waiver must be completed in FULL prior to arrival, you may choose to email this back to us or print and arrive with your waiver form. This is a legal document required from all guests in order to complete the booking process. All members of your group must sign this waiver in order to join our tours or pick up their bike rentals.

  • Current COVID-19 Mandates & Guidance  On Arrival Screening Process

  • On arrival, guests will NO longer be required to complete a screening form by one of our Team Members. 

  • Temperature Check

    Our team of Team Members and Tour Guides will NO longer be required to have their temperature taken by a touchless thermometer prior to check in. 

  • Hand Sanitizing

    Our tour centre, fleet of vehicles and tour guides will have hand sanitizer available for use if you would like.  

  • Wine Purchase Sorting 

    One of the services we have always been proud to provide to our guests is the sorting and carrying of wine purchases for our guests to our touring vehicles and organizing all guests purchases by couple or individuals; We are excited to resume this service for our guests on tour. 

  • Masks

  • Commencing March 21st, 2022, masks are no longer required for most indoor settings, and also no longer required to be worn on board our tour vehicles as a private company.  Guests are welcome to wear masks in our vehicles and for the duration of our tours, however, this is no longer a mandated requirement.  Proof of Vaccination is no longer required for entry to wineries, breweries or cidery locations.

  • Check- in Time and Location

  • We continue to offer safe, sanitized check in for our bicycle rentals. Reservations must be made in advance, either by phone or our email booking system online. Walk-ins may be accommodated but are subject to availability. Shuttle pick up services are not available for guests for our bike tours. Please check-in to our tour centre located at 1534 Niagara Stone Road at your scheduled time.

  • Bike Rentals

    Reservations must be made in advance, either by phone or our email booking system online. Walk-ins may be accommodated but are subject to availability. All bicycle touch points including; handlebars & pouches, bell, seat, quick release handle and lock will continue to be sanitized prior to your arrival. Bikes are pre-selected based on the height provided at time of booking. 

  • Helmets

    If you're over 18 years of age, it is your choice to wear a helmet while on a bike, in the province of Ontario.  You may bring your own helmet if you choose, alternatively, our sanitized helmets are available for guests choosing to wear helmets while riding.